Information technology and related frameworks of applicability at the organizational level
DOI:
https://doi.org/10.26423/rctu.v3i1.85Keywords:
Framework, information technology, organization, quality, environmentAbstract
This article describes the context of frameworks for information technology and related areas in organizational settings. It is important dispose an abstraction that allows locate the frontier where these frameworks (also known as "best practices") are applicable. There are those who have membership on technological aspects of IT (Information Technology), are those used in the operation of IT, who serves for IT management, those that are useful in the Government, IT of organizational use and those related to quality and environment. By the diversity of frameworks available for the business environment, to the author of this article, it is important to discriminate what kind of problem particularly applies each and provide the reader a clear understanding, orderly and logical the same so as to help rid doubts and confusion of its applicability. It begins with a definition of "framework" and then address the literature based on the matrix that combines its scope (organizational or IT) and use (prescriptive, guideline or evaluation).
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